1) Who we are

This Privacy Policy explains how Apex Aero Design (“we”, “us”, “our”) collects and processes
business-related personal data when you visit our website, contact us, or work with us as a
distributor/retailer/installer.

Contact: info@apexaerodesign.com

We do not process online payments on our website and we do not collect payment card details.

2) What data we collect

  • Business contact data: name, job title, company name, email, phone, country/region.
  • Business account/order data: enquiries, product selections, quotations, POs, delivery details, VAT/EORI (if applicable).
  • Logistics data: shipping addresses, contact persons for delivery/collection.
  • Technical data: cookies/analytics (see “Cookies & Analytics”).
  • Marketing preferences: newsletter opt-in/opt-out, areas of interest.

3) How we use your data (purposes)

  • To respond to enquiries and provide quotations.
  • To create and manage B2B accounts and fulfil orders.
  • To coordinate shipping, returns/RMA and after-sales support.
  • To improve our products, services and website.
  • To send B2B product updates and newsletters (you can unsubscribe anytime).
  • To comply with legal obligations (tax, customs, accounting).

4) Legal bases (for GDPR jurisdictions)

  • Contract/Pre-contract: responding to enquiries, quotations, fulfilling orders.
  • Legitimate interests: B2B relationship management, product updates, site security.
  • Legal obligation: tax/customs/accounting compliance.
  • Consent: marketing emails where required by law (you can withdraw at any time).

5) Sharing your data

We share data only as needed with:

  • Logistics & carriers (shipping, customs brokers).
  • IT/service providers (hosting, CRM, email/newsletter tools).
  • Professional advisors (accounting, legal).
  • Authorities where required by law (e.g., customs/tax).

We do not sell your personal data.

6) International transfers

Data may be processed in Türkiye, the EU (Germany) and other locations where our providers operate.
When GDPR applies, we use appropriate safeguards (e.g., SCCs) for transfers outside the EEA/UK.

7) Data retention

We keep data only as long as needed for the purposes above:

  • Enquiries/quotes: typically up to 24 months after last contact (unless you become a partner).
  • Contracts, invoices, customs docs: retained per statutory requirements.
  • Marketing preferences: until you opt out.

We securely delete/anonymise data when no longer required.

8) Security

We apply administrative, technical and physical safeguards to protect data against
unauthorised access, alteration or disclosure.

9) Cookies & Analytics

We may use essential cookies and limited analytics to understand website traffic and improve
user experience. You can manage cookies via your browser settings. A detailed Cookie Notice
can be provided if required.

10) Your rights (when GDPR applies)

  • Access, correction, deletion, restriction, portability, and objection to processing (including direct marketing).
  • To exercise rights or make a complaint: info@apexaerodesign.com.
  • You may also contact your local data protection authority.

11) Marketing communications

You can opt out at any time by using the unsubscribe link or emailing info@apexaerodesign.com.

12) Links to other websites

Our site may contain links to third-party sites. We are not responsible for their content or
privacy practices. Please review their policies.

13) Changes to this Policy

We may update this Policy from time to time. Please review this page periodically for the latest version.